Returns & Refunds

We hope you are delighted with your purchase, but if you are not, you can return any item within our returns period of 14 days, provided the goods returned are in perfect, resalable condition with their original packaging free of any marks or tears.

Please contact us within 7 days of receipt of goods at hello@wattleandrosehome.com to organise your return. Please include your order number.

We will refund you onto the card or payment method which was used to make your purchase. 

Returns postage is at the purchaser's expense.

Please ensure the packaging used to return the goods is suitable for the weight, size and type of goods posted (eg glass should be packaged appropriately) to ensure their safe return. We are not liable to refund goods received by our warehouse that are damaged on arrival due to poor packaging. In this instance, we would advise you of the condition of the goods received by photograph and would recommend that you take up an insurance claim with the postal service you used.

Our returns policy does not affect your statutory rights.